BookingQube works as a booking and ticketing service various events, seminars, conferences, leisure and entertainment providers, and sports venues (“Activity”). This privacy notice provides you with information about how BookingQube uses your personal data when you register for and attend an activity booked or ticketed by BookingQube.

How does this privacy notice relate to other privacy notices?

This privacy notice explains how we use your personal data in relation to your interest in, or attendance at, ticketed by BookingQube. It supplements our Privacy Notice on our website, available here.


Registering for an Activity

If you wish to attend one of the activity booked or ticketed on BookingQube, please RSVP by responding to us using the contact details provided on the activity booking page.

What personal data will be processed?

If you register with our BookingQube App and consent to share your information with us, BookingQube will receive the following information:

    • your first and last name, email, avatar image, and any company information you’ve chosen to include in the BookingQube App profile.
    • the sessions you’ve added to your personalised schedule.
    • the points of interest (leisure activity, movies, etc.) you’ve added to your to-do list.
    • your general usage metrics (time in the App, how many times you opened the App, etc.)

If you choose not to share your information but sign-in to the BookingQube App account when accessing the listings, BookingQube will see your first and last name, email, avatar image, and any company information you’ve chosen to include in your Event App profile. Usage details will not be shared with BookingQube.

If you book a ticket for an activity with BookingQube directly, the information you provide us will include:

  • your title, name, and Gender, age, nationality, email address and mobile number;
  • access needs.

BookingQube may photograph and film the activity which will be used to market our services and to promote future activities. BookingQube will therefore process your image. You will be notified if we intend to photograph/film an Event, for example, in the ticket and on signs at the entrance to the Activity.  If you do not wish to be photographed or filmed at an Activity, please contact us. Where possible, we will provide photo- and film-free zones for those who do not want their picture taken can sit.


Records of communications sent to you by BookingQube or that we receive from you in relation to an Event you will attend/have attended.


What is the purpose of processing?

BookingQube will process your personal data for the following purposes:

  • To reserve a place for you at the activity(ies) you requested to attend;
  • To provide you with information about the activities for which you have registered, such as event updates, and possible changes, cancellation or similar information;
  • For general administration and organisation of the activities, for example to contact you with information about an event or activity that you’re attending as we need to use your details for planning and logistics, to invoice you, to provide you customer service in relation to the activity, and general administration of your attendance at the activity.
  • To fulfil and monitor our legal responsibilities, for example, under public safety legislation.
  • In accordance with your preferences, to communicate with you about other activities, news, and services we provide (for example new sports venues, leisure activities);
  • To ask you for your feedback or review after an activity you have attended.
  • To pass on your contact details to our logistics partners to enhance your experience at an activity you have signed up at;
  • To assess the activity of our attendees at the activities booked.
  • To create a visitor list (which will include your name (not email or telephone number), which will be shared with the activity provider.
  • To film and photograph the activity which will be used to market our services and to promote future activities on our website, social media channels and in marketing materials. You will be notified if we intend to photograph/film an Event, for example, in the ticket and on signs at the entrance to the Activity.
  • To improve our services, marketing, customer relationships and experiences; and
  • To plan better future events and attendee experience.

What is the legal basis of the processing?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To perform the contract we are about to enter into or have entered into with you.
  • For our legitimate interests (for example, in order to manage and develop our business, study how customers use our products/services, to develop them, grow our business, and inform our marketing strategy).
  • Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data, although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

To the extent that you may provide us with personal data about yourself that is sensitive, for example relating to any disability, allergies, or other dietary requirements that you have, we will process this information with your explicit consent, or if it is necessary:

  • For the establishment, exercise or defence of legal claims.
  • Very occasionally, when it is needed to protect your or another person’s vital interests and you are not capable of giving your consent (for example, in an emergency).

Who will your personal data be shared with?

Within BookingQube, your personal data is shared only with those departments and staff who need access for the processing purposes set out above.


We may share some of the information with external organisations providing services for the Event you are attending, in particular we may share your information (including dietary requirements) with catering service if you are attending an Event where catering is offered. The information shared will only be used to provide the service required and will not be retained by these external organisations after the event or activity is concluded.


How long is your personal data kept?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

If you consent to stay in touch with us, or subscribe to our newsletter, essential information to communicate with you will be kept until you withdraw your consent or unsubscribe to specific communication as explained in our Privacy Notice.


Third Party Service Providers

BookingQube works with third party providers, such as sports venues, Cinemas and Food providers and allowing you to view details of the activity, download information, book sessions, browse maps, schedules and more for the activities listed on BookingQube. Please note that third-party services are not owned or managed by BookingQube. Please refer to the relevant activity provider Terms and Conditions and Privacy Policy before purchasing a booking for third party providers. BookingQube does not accept any responsibility or liability for third party policies or your use of a third-party service, platform or service.

For further details, please make sure to read the specific activity service providers terms and conditions on their respective website or platforms.


Your rights in relation to your data


Our Privacy Notice also explains how to ask any questions you may have about how your personal data is used, exercise any of your rights or complain about the way your data is being handled.


Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to our info at or in writing to BookingQube Marina Twin Towers Tower A Floor No. 15,Office No. 154 Al Daayen, 24685, Qatar.